Dr Greenthumbs Reviews

The payment options are okay, I guess. It works fine, but I did find myself wishing there were a few more ways to pay.

The prices are reasonable overall. Nothing felt overpriced to me, and for what you get, it seems fair enough.

I found the whole thing really easy. I had a couple of questions before ordering, and they got back to me quickly without any messing around. The messages were clear, friendly, and actually helpful, which made the whole process feel so much less stressful. By the end, I felt really relieved and happy I went with them.

I ordered from drgreenthumbs.com.au and overall it was fine, but the shipping was bit slower than I hoped. It took a few extra days to show up, and at the start the tracking didn’t really update much, which was a little annoying.
The item arrived in good condition in the end, so it wasn’t a major problem. I just wish the delivery was the bit faster, or at least had clearer updates along the way...

I ordered on drgreenthumbs.com.au and grabbed it later the same day. the click and collect part was easy, no big drama there. I got a text when it was ready, went in, and the staff had it sorted quickly. My only thing is I always hate having to wait around for updates, even when it’s not that long, and I hate paying for shipping even more. So this worked out well, but yeah, I’m still not a fan of waiting, not a fan of delivery fees, and not a fan of sitting at home hoping a parcel shows up. Click and collect was definitely the better option

I had a few questions about my hydro setup and was impressed with how helpful they were. They actually knew what they were talking about and helped me choose the right nutrients without trying to push a bunch of extra products on me. My order arrived without any issues too. Overall, really happy with the experience and I’d definitely use them again.

I ordered from drgreenthumbs.com.au and, to be fair, the package did eventually arrive, so that’s good. I’m totally calm about it, obviously, but it wasn’t exactly the smoothest delivery experience.
It took longer than I thought it would, and the tracking barely updated, which made it kind of hard to know what was happening. For a couple of days I was just sitting there pretending not to care while checking it way more than I should have.
Everything was in the box, nothing was damaged, and the order itself was correct. I just wish the delivery side felt a bit more dependable. Not awful, not great, just sort of okay.

I had a quick question about my order and they got back to me really fast. Everything was easy and straightforward, no hassle at all. Good customer service overall, and I’d definitely use them again.

The box arrived dented, which was kind of annoying since I expected it to look better when it got to me. Luckily, everything inside was fine, so it wasn’t a huge deal, but the packaging itself was just okay.

I’m actually really happy with the quality. I ordered it kind of last-minute while sitting around after dinner, so I wasn’t expecting anything amazing, but everything looked fresh and felt really solid when it showed up. No weird smell, no cheap flimsy feel, just nicer than I figured it would be. I’d definitely buy it again

The site was really easy to use, and I found what I was looking for quickly. Everything felt simple and straightforward, which definitely gave me confidence that I was in the right place.

I thought the price was good and the whole thing was straightforward. I’m happy with what I got, and it feels like a decent value for the money.

Order was mostly correct, but one item was wrong. Not a big deal, just a bit annoying

I ordered a few things after checking the site and I was just happy the stock count was accurate. Everything I paid for was actually available and nothing got swapped or cancelled after checkout which has happened to me before on other sites.
Shipping was fine too no issues there. Mostly I just appreciated that the items listed were really in stock so it was an easy 5 stars from me

I was actually impressed with the range on drgreenthumbs.com.au. They had just about everything I was hunting for, plus a few brands I swear I haven’t seen anywhere else. Browsing was easy enough overall, though a couple of sections could definitely use better filters so you don’t feel like you’re scrolling forever. Still, there’s heaps to choose from and I’d happily give it 4 stars

It came in plain packaging with no extra fuss, which I actually appreciated. The box was simple, everything was packed neatly, and it arrived in good shape.

I had to return something and it was way easier than I expected, they replied clearly, didn’t give me the runaround, and the refund showed up faster than I thought it would so I was happy with the whole thing and I’d definitely shop there again

I’ve ordered a few times now, the loyalty points have been a pleasant surprise. I wasn’t expecting much, but they actually added up and got me a decent discount without me having to do anything extra. The site was simple enough to use too, so overall I’m happy with it.

I ordered from Dr Greenthumbs and it was all smooth, the tracking updates came through fine and I could see where the parcel was the whole time. It turned up when expected and was packed well. No dramas at all, I’d use them again.

I found some of the growing tips actually useful and easy to follow, but a few were a little too basic for me. Still, it helped me sort out a couple small plant issues, so yeah not bad overall.